That's right. Even with a service agreement, they will send the part to you so YOU can put it in or YOU can ship it back to them for repair. See what I mean by "Consumer Replaceable"? Oh, yeah by the way the parts they send out for you (to install all by yourself) will probably be "refurbished". Nope, you don't even get a new one.
Now this is where the problem comes in. How can you prepare your sales people to perform, for example, appointment setting work on business prospects that are highly technical in their knowledge? Remember, you need people who can represent your company well in the Information Technology market. One way to make your job really difficult to do is to use your sales skills on people who are not keen on your pitch. Key decision makers in need of tech support I.T want to hear specific solutions to their problems, not just some generalized idea about how your business can help them grow. But really, what kind of marketer will you need, a technical one or a sales-oriented one? Why not have both?
Now the actual numbers on the external drive itself were written in some cryptic microscopic font that required literally three sets of reading glasses stacked one on top of the other so they could be read. Having entered the now correct serial numbers and registering tech support I.T the product and updated my status paid more as the free trial for the product that I had never used was now expired we were ready to download and install the software. This took a half hour. Then the "backing up" commenced. There were no queries as to what was to be backed up, it just took off and started backing.
Mainly because the hardware and software is so sophisticated that non experts find it difficult to wring the best out of it. The systems needs to be properly configured and integrated together Managed I.T support uttah hence the increasing IT Service costs.
It is normally your responsibility to make sure the constant maintenance of your IT facilities. But if you have quality service provider, they will be the one that should remind you about your network and server maintenance.
You may have noticed by some of the things I wrote of that I do know some java scripting now. I even know all the answers to questions #1, #2, #3, and #12 and some of #4, #5, #6, #7. I only knew the answers to question #1 on January 31. Thanks to Yahoo! Web Hosting I am a little less ignorant when it comes to these matters.